Key Features
Issue Summary Panel Displays the original compliance violation or flagged item with relevant metadata, including date, description, and reviewer notes.
Rebuttal Form Allows vendors to submit a written response, upload evidence, and select a rebuttal category (e.g., Documentation Error, Misunderstanding, Already Resolved).
Threaded Communication Provides a timeline view of messages and responses exchanged between vendor and compliance reviewers, maintaining full context and traceability.
Status Tracker Indicates the current status of the rebuttal (e.g., Submitted, Under Review, Approved, Denied) to keep all parties informed.
Action Buttons Enable vendors to resubmit, withdraw, or escalate a rebuttal, depending on the outcome of the review.
Purpose
This section ensures vendors have a fair and traceable means of contesting compliance findings. It promotes accountability, reduces email exchanges, and centralizes all dispute handling within the app for improved efficiency.
Wireframes Note
The high-fidelity wireframes below were created and refined through iterative feedback from users, vendors, and stakeholders. Screens will be organized to follow the step-by-step rebuttal flow, showcasing how transparency and usability were prioritized throughout the design process.
